Check out our Carers' Handbook

Our carers' handbook is available to download under further information tab at the bottom of the page. The handbook is a practical guide for carers, families and friends and is part of our commitment to work closely with all carers as partners in the "Triangle of Care".

Are you a carer?

Some people have been looking after family or friends for years and do not recognise themselves as carers. This is why, at Cambridgeshire and Peterborough NHS Foundation Trust, we value the often life-long support carers provide and recognise carers as equal care partners. We want to offer as much guidance and reassurance as possible, to help you in your caring role. 

Who cares for the carer?

On this page you will find lots of links to very helpful resources ranging from support groups for carers, looking after yourself, through to advice on housing and welfare. Registering as a carer at your GP surgery can help with:

  • Flexible appointments
  • Your GP will monitor your health more closely, as he/she will be more aware of your commitments as a carer and any associated health problems.

Self-referral service for carers
CPFT's Psychological Well-being team has launched a new self-referral service. 

Carers can self-refer online here or by telephoning 0300 300 0055 or they can still discuss a referral with their GP. They offer short-term, evidence-based psychological treatment for common mental health difficulties such as stress, anxiety, low mood and depression.  All the treatments on offer are recommended by The National Institute for Health and Care Excellence (NICE).

Carer survey

Are you carer? Take this chance to provide us with your views and experiences. To complete the survey, ask a member of staff or click on the document at the bottom of this page (under Bookshelf) so that you can scan the code using your smart phone. It’s completely anonymous and will only take a couple of minutes to complete. Your responses will help to inform our work in engaging with carers. 

If you have any queries about the Carers Programme/Triangle of Care please email TriangleofCare@cpft.nhs.uk   

Carers for people using adult mental health services

If you are a family member or carer for someone receiving adult mental health services, you can contact us directly with any questions or concerns you have by emailing the team at ASMHfeedback@cpft.nhs.uk

Additional resources

  • The Adult Eating Disorders Service runs a monthly support group, and short courses, for carers with loved ones with an eating disorder.  Details can be found here.

  • Family and Friends of People with Borderline Personality Disorder: Support group meets monthly at The Edge Cafe, 351 Mill Road, Cambridge CB1 3NN. For more information please contact Gill Matthews via gcmatthews@hotmail.com

  • Support from social services - Peterborough City Council  T: 01733 747474; or Cambridgeshire County Council T: 0345 045 5202. 

  • What to do in an emergency 

  • The "What if" service operates 24 hours a day, seven days a week, every day of the year and is available to family carers in Cambridgeshire. It can provide urgent support to you, in the event of your carer being unable to care because of a sudden illness, accident or other unplanned event. This is done by getting in touch with your nominated contacts for you, with back-up support available, if essential.

  • Lifeline Tel: 0808 808 2121 available 11am-11pm, 7 days a week.

  • Rethink Carers Support: Cambridgeshire and Peterborough. Groups and phone support on 07783 267013

  • Making Space - support for mental health carers on 01480 211006.

If there is any information that you would like included or if you find a link that needs updating, please contact us by sending an e-mail to pals@cpft.nhs.uk

Carer films

CAMTED has produced three short films with carers, who each tell of their experience of looking after a loved one with dementia. The team uses the films when they train nursing home staff to raise their awareness of what it is like for carers when their family member had to move into a home. Please click on the links below.

Sharon's story
Lorretta's story


The page was last updated on 05 November 2020 by agrosbois.

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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