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For the latest update on Covid-19 please visit www.gov.uk/coronavirus.
For the latest health advice please visit www.nhs.uk.
If you need help, NHS 111 has an online coronavirus service that will tell you what to do next.

Carers:
If you are a carer, click here to find resources to support carers during the Covid-19 emergency situation.

Information for people with learning disabilities or on the autism spectrum and their families can be found here.



The safety of our staff, patients, carers and visitors remains our top priority. We regularly review our position on allowing visitors to our inpatient units, in line with national guidance, as the situation with Covid-19 evolves.

In order to protect our patients and staff from coronavirus, visiting is still restricted across our inpatient wards.

In all cases, the ward or service manager must be contacted in advance to agree any visiting arrangements.

Staff will discuss with visitors if they have had any symptoms or whether there are any contacts in their households with Covid-19. If the answer to either of these is yes, the visit will need to be rearranged for another time.

All visitors must comply with handwashing, social distancing and infection control instructions to protect visitors, patients and staff.

Visitors will be expected to wear a face mask when inside ward environments, and anyone who has not been given permission to visit will be asked to leave. Visitors exempt from wearing a face mask should discuss this with the ward manager/nurse in charge. Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website here. 

We thank you for your support and understanding at this challenging time.

Carers
If you are a carer, click here to find resources to support carers during the Covid-19 emergency situation.

 



Information about which services have temporarily changed or paused can be found by clicking here.

We know that this is a really difficult time for everybody. Covid-19 is changing the way we live our lives and people may feel worried about the virus and their own, or their loved ones’, access to support. 

Looking after our wellbeing and each other is really important at the moment. If you are feeling anxious there are resources available to support you here

We are part of the national response to manage the spread and impact of the virus and are working hard to provide mental health, community and social care to those who need it throughout this difficult time.

To meet people's needs and balance the safety of our patients, staff, and the public, we've had to adapt how we provide some of our services. We'll be reducing the amount of face-to-face appointments, where appropriate, and instead using video and telephone calls, which means we can continue to support people safely in their homes.

Most of our services have continued during this time and those that were temporarily paused have started to gradually reopen. A full list of services that continue to be temporarily paused can be found here. 

Where there are service changes, we will review each patient on an individual basis. These decisions are never made lightly and we understand that some of these changes will be worrying but please be assured that we are constantly reviewing and adapting all our services to ensure we continue to meet people's needs.

If these changes affect you we will get in touch with you directly, otherwise please assume that your care is continuing as normal. If you are concerned about your own or a loved one's health, please continue to contact your care team directly.

Services may be running differently but we are still here for you and are doing what we can to ensure you are supported at this difficult time. 

Call NHS 111 if you urgently need medical help or advice, but it's not a life-threatening situation. 
If you are in mental health crisis you can access support, 24 hours a day, 7 days a week by calling NHS 111 and selecting option 2. 
Call 999 
in a medical emergency. This is when someone is seriously ill or injured and their life is at risk. 

Further advice and support for those struggling with their mental health can be found below.

Information for people with learning disabilities or on the autism spectrum and their families can be found here.

 


We are working with local organisations across the health, social care and third sector to offer support for mental health and wellbeing during the Covid-19 outbreak.

There are lots of helpful resources for people to access online, and staff at CPFT’s Psychological Wellbeing Service has put together top tips for mental health and wellbeing during periods of self-isolation and staying at home. There are some key steps people can take to cope and maintain a healthy balance and routine over the months ahead. For more information please click here.

Further support is available here:

  • Lifeline Helpline - Lifeline is a mental health helpline for people aged 18 and over living in Cambridgeshire and Peterborough. The phoneline is available everyday between 9am and 11pm via freephone 0808 808 2121.
  • Samaritans - The Samaritans run a 24 hour phoneline, 7 days a week. via freephone 116 123. You can also email them at jo@samaritans.org and they will respond within 24 hours.
  • Heart and Soul Listeners - Providing listening support for people who are struggling during this time. 
  • Keep Your Head - A website that brings together all the mental health support available in Cambridgeshire and Peterborough.
  • CPSL Mind (Cambridgeshire, Peterborough and South Lincolnshire) has launched an online wellbeing service for people over the age of 18 called Qwell - found here. Qwell provides a range of materials to support and assist people with their psychological wellbeing, including educational and self-help articles and peer-to-peer support via forums. Adults are also able to receive help from qualified counsellors via drop-in or scheduled online chat sessions.
  • Kooth - Kooth provides free, safe and anonymous online support for children and young people.
  • Centre 33 - Free and confidential information and support for children and young people here.
  • Every Mind Matters - Tips and information on supporting your mental health and wellbeing can be found from the national NHS Every Mind Matters site here. 

Information for people with learning disabilities or on the autism spectrum and their families can be found here.

If you are in mental health crisis you can access support, 24 hours a day, 7 days a week by calling NHS 111 and selecting option 2. During the Covid-19 situation, you can still access the NHS 111, option 2, line but please listen carefully to the messages and follow the verbal instructions. You will get through, although it might take a minute or so longer than normal.

We encourage people to not go to A&E if they are in mental health crisis unless they require serious or life-threatening immediate emergency mental or physical health assistance. 

Carers
If you are a carer, click here to find resources to support carers during the Covid-19 emergency situation.

 

The page was last updated on 31 July 2020 by lmarshall.

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Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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