CPFT praised by healthcare regulator

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) has been declared fully compliant in all standards by the Care Quality Commission (CQC), following a year of huge change and improvement.

CPFT praised by healthcare regulator
07 February 2013

Fulbourn Hospital in Cambridge has now achieved compliance in the two areas that had been identified as needing improvements by the CQC in August 2012. The areas of non-compliance were the management of medicines and assessing and monitoring the quality of service provision. Two weeks ago, The Cavell Centre in Peterborough was also found to be compliant in all areas after an inspection in December 2012.

CPFT Chief Executive Dr Attila Vegh said: “This announcement today represents a huge achievement on behalf of all the staff at the Trust. It is through their hard work and dedication over the past year that we have managed to turn around the performance of CPFT and become a place where patients and their families can be confident that they are receiving a high-quality service.”

Two years ago CPFT was judged to be non-compliant in seven of the CQC’s measurements of standards of care, and was one of the worst performing Trusts in the East of England. Dr Vegh took up the position of Chief Executive in October 2011 and immediately began a wide-ranging consultation exercise with all staff to find out what was going wrong and how it could be fixed. The Trust Board was overhauled with the appointment of David Edwards as Chairman, and four new Non-Executive Directors.  The Executive Team saw the appointment of three new directors in key roles, and a Turnaround Board was established overseeing a huge development programme. Wards were refurbished to transform them into brighter and better places of care; the care planning and risk assessment processes were overhauled; an Operations Centre was launched to ensure staffing levels were safe, and monitoring plans were put in place to make sure the Trust delivered on its plans.

One year on, CPFT now finds itself fully compliant across the organisation. Dr Vegh added: “This past year has been an incredible journey for staff and the organisation. These changes are not just physical – yes, our ward and in-patient environments have seen major improvements, but it’s in our staff where you see the real changes. Their attitude and dedication has been exemplary. Despite what’s been going on around them – they’ve continued to deliver high-quality care to those people who need it. But we cannot be complacent. This is just the beginning and our journey continues. We want to be a top five provider for community and mental healthcare in the country and we have a lot to do to continue our fast-pace improvements.”

Despite the areas of concern the CQC has highlighted, CPFT has continued to excel in mental and community healthcare. During 2012-13, some of the achievements of the Trust over the past year include:

  •  In June 2012 the Cambridgeshire Child and Adolescent Substance Use Service (CASUS) won the Virgin Business Media and Guardian’s “innovation nation” award for collaboration. CASUS is part of the AMBIT collaboration - a group of teams who are all working with extremely vulnerable and high-risk youth who have multiple and complex problems.
  • In October 2012 The Croft Child and Family Centre was accredited by QNIC (Quality Network for Inpatient CAMHS). One of only nine Tier 4 units in the country to have been accredited thus far.
  • The opening a new dementia research facility at the refurbished Windsor House in Fulbourn. The facility is the new home of the Dementia and Neurodegenerative Diseases Research Network East Anglia. CPFT’s Dementia Carers’ Support Service also won a Cambridge News Community Award.
  • The opening of Recovery College East, the first of its kind in the East of England. Enrolment took place last month and courses will be held at venues throughout Cambridgeshire and Peterborough, and will include subjects such as helping people return to employment, staying well at work, getting the best from mental health services and physical health and recovery.
  • In December 2012 CPFT began implementing an electronic patient records system, RiO, to more than 2,000 registered users. This will increase efficiency and bring the Trust into the 21st century. iPads will be provided to community teams to allow easier access on the go.
  • CPFT was re-awarded the Ministry of Defence contract to provide local in-patient mental health care for serving military personnel in the eastern region at The Cavell Centre in Peterborough.
  • The Coveney Centre, a brand-new mental health facility, has been opened at the Princess of Wales Hospital to serve the people of Ely and the surrounding area.
  • CPFT’s Youth Offending Service was rated in the top 5 in the UK.
  • In 2013, following the successful launch of ARC in Peterborough, CPFT will continue to improve its services with opening of an Advice and Referral Centre (ARC) for GPs in Cambridge. This will create one single point of access to all users into all CPFT services.

The Trust is also hoping to achieve de-escalation, meaning being out of significant breach from Monitor, the foundation Trust regulator. The target for achieving this is before June 2013, which would make CPFT the first UK NHS Trust to have managed this in the shortest time.

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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